Hotels & Hospitality

Hotels & Hospitality Payment Processing

Available to hotels and hospitality businesses in all 50 states.

Hotels take payments at the front desk, over the phone, online, and at check-out, often days apart on the same stay. LimnPay sets up processing for independent and franchise properties that handles pre-authorizations, incidentals, and card-not-present bookings, with one point of contact for the whole property.

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Pre-authorizationsIncidentalsBooking depositsProperty system integrationMulti-property support

The challenges

What hotels and hospitality businesses run into

Pre-authorizations that do not match the final bill

Holds placed at check-in, incremental charges, and the final settlement all need to line up, or guests see confusing charges and disputes follow.

Card-not-present bookings and deposits

Phone and online reservations carry different risk and cost than a card at the desk, and deposits need to be captured correctly to hold up in a dispute.

No-show and cancellation disputes

When a guest disputes a no-show charge, the property needs the right records from the booking to win it.

Multiple properties, multiple statements

Ownership groups often end up with a different processor or statement per property, which makes it hard to see what processing really costs.

How LimnPay helps

Built for hotels and hospitality businesses

Backed by a leadership team with 20+ years in the payments industry.

Front desk terminals and property system integration

Terminals that work with your property management system so authorizations and folios stay in sync.

Card-not-present setup for bookings

Virtual terminal and gateway options for phone and online reservations, deposits, and pre-payments.

Chargeback and dispute support

Help assembling the documentation that wins no-show and incidental disputes.

One program across properties

A single point of contact and consistent setup whether you run one property or a portfolio.

Pricing options

Every pricing option, not one plan

We usually start with dual pricing or a cash discount program. If you are already competitive or do not want to pass fees on to customers, we build an interchange-plus program instead. Many properties are already on competitive lodging pricing and do not want a fee shown to guests, so interchange-plus is common here. We still review dual pricing for on-site outlets like a market or restaurant.

Dual pricing

Your register shows a card price and a cash price, and the customer chooses how to pay.

Cash discount

You post one price, and customers who pay cash get a discount at checkout.

Interchange-plus

You pay the card networks' actual cost plus a fixed markup, itemized on every statement, with no fee shown to customers.

Programs are set up to follow card-brand rules and state law. We quote from your real statement, not a rate sheet.

FAQ

Hotels & Hospitality payment processing: FAQ

Can LimnPay work with my property management system?

In most cases, yes. We review your current property system and front desk setup during the free consultation and confirm compatibility before anything changes.

How do pre-authorizations and incidentals work?

A hold is placed at check-in, adjusted if the stay changes, and settled at check-out for the final amount. We configure your terminals and gateway so those steps match how your front desk already works.

Do you work with franchise properties?

Yes. We work with independent and franchise properties, including ownership groups with several locations.

What pricing options are available for hotels?

Dual pricing, cash discount, and interchange-plus. Many hotels choose interchange-plus so guests never see a separate fee, and we quote it from your real statement.

See what you would save

Send us a recent statement and we will show your real numbers. No obligation.

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